PROCESSING OF PERSONAL DATA

7. Management of personal data.

The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 and the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Persons responsible for the collection of personal data

For the Personal Data collected as part of the creation of the User’s personal account and its navigation on the Site, the Person in charge of the processing of Personal Data is: Substances Actives. https://www.substancesactives.com/en/ is represented by its DPO Olivier Reynaud, its legal representative.

As the person in charge of the data processing that he / she collects, Substances Actives undertakes to comply with the legal provisions in force. In particular, it is the responsibility of the Customer to establish the purpose of processing this data, to provide its prospects and customers, from the collection of their consent, complete information on the processing of their personal data and maintain a record of treatments conform to reality. Whenever https://www.substancesactives.com/ processes Personal Information, https://www.substancesactives.com/en/ takes all reasonable steps to ensure the accuracy and appropriateness of the Personal Data under purposes for which https://www.substancesactives.com/en/ processes them.

7.2 Purpose of the data collected

https://www.substancesactives.com/ may process all or part of the data:

• to allow navigation on the Site and the management and traceability of the services and services ordered by the user: login and use of the Site, invoicing, order history, etc.
• to prevent and fight computer fraud (spamming, hacking …): computer hardware used for navigation, IP address, password (hash)
• to improve the navigation on the Site: connection and usage data
• to conduct optional satisfaction surveys on https://www.visualactiv.com:
• to carry out communication campaigns (sms, mailing): phone number, email address

https://www.substancesactives.com/en/ does not market your personal data which are therefore only used by necessity or for statistical purposes and analyzes.

7.3 Right of access, rectification and opposition

In accordance with the European regulations in force, Users of https://www.substancesactives.com/ have the following rights:

• right of access (article 15 GDPR) and rectification (article 16 GDPR), updating, completeness of Users’ data right of locking or erasing data of the Users of a personal nature (article 17 of the GDPR) , when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or preservation is prohibited
• right to withdraw consent at any time (article 13-2c GDPR)
• right to limit the processing of User data (article 18 GDPR)
• right to oppose the processing of User data (article 21 GDPR)
• right to the portability of the data that the Users will have provided, when this data is the subject of automated processing based on their consent or on a contract (article 20 GDPR)
• the right to define the fate of Users’ data after their death and to choose to whom https://www.substancesactives.com/ will have to communicate (or not) their data to a third party they have previously designated

As soon as https://www.substancesactives.com/en/ has knowledge of the death of a User and in the absence of instructions from his part https: //www.substancesactives.com/en/ is committed to destroy his data, unless their conservation is necessary for probative purposes or to fulfill a legal obligation.

If the User wishes to know how https://www.substancesactives.com/ uses his Personal Data, ask to rectify or oppose their treatment, the User can contact https://www.substancesactives.com/en/ by written to the following address:

Substances Actives – DPO, Olivier Reynaud

36 rue des petits champs 75002 Paris, France.

In this case, the User must indicate the Personal Data that he would like https://www.substancesactives.com/en/ corrects, updates or deletes, by identifying himself precisely with a copy of an identity document ( identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations that are imposed on https://www.substancesactives.com/en/ by law, particularly as regards the preservation or archiving of documents. Finally, Users of https://www.substancesactives.com/en/ may file a complaint with the supervisory authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

https://www.substancesactives.com/ refrains from processing, hosting or transferring the Information collected on its Clients to a country located outside the European Union or recognized as “unsuitable” by the European Commission without informing previously the client. However, https://www.substancesactives.com/ remains free from the choice of its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Regulations on Data Protection (GDPR: No. 2016-679).

https://www.substancesactives.com/en undertakes to take all necessary precautions to preserve the security of the Information and in particular that they are not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of https://www.substancesactives.com/en, it shall inform the Customer as soon as possible and communicate to him the corrections made. In addition, https://www.substancesactives.com/en does not collect any “sensitive data”.

The Personal Data of the User may be processed by subsidiaries of https://www.substancesactives.com/ and subcontractors (service providers), exclusively to achieve the purposes of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the principal persons likely to have access to the data of the Users of https://www.substancesactives.com/en are mainly the agents of our customer service.

7.5 Types of data collected

Concerning the users of the Site https://www.substancesactives.com/, we collect the following data which are essential for the functioning of the service, and which will be preserved for a maximum period of 36 months after the end of the contractual relation:
name, first name, postal address, email address, telephone number

https://www.substancesactives.com/en also collects information that improves the user experience and provides contextualized advice:

IP address, location
This data is kept for a maximum period of 26 months after the end of the contractual relationship.

8. Incident Notification

Whatever efforts are made, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate action. Our incident reporting procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and providing them with all the information they need to help them meet their own regulatory reporting requirements.

No personal information of the user of the website https://www.substancesactives.com/en is published without the knowledge of the user, exchanged, transferred, assigned or sold on any support to third parties. Only the assumption of redemption of https://www.substancesactives.com/en and its rights would allow the transmission of such information to the prospective purchaser who would in turn be given the same obligation to store and modify the data. to the user of https://www.substancesactives.com/en

– Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.substancesactives.com/en uses networks protected by standard devices such as firewall, pseudonymization, encryption and word password.

When processing Personal Data, https://www.substancesactives.com/ takes all reasonable steps to protect against any loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hypertext links “cookies” and tags (“tags”) internet

The https://www.substancesactives.com/en site contains a number of hypertext links to other sites, set up with the permission of https://www.substancesactives.com/en

However, https: // www .substancesactives.com/en does not have the possibility to verify the contents of the sites thus visited, and will not assume any responsibility consequently.

Unless you decide to disable cookies, you agree that the site may use them. You may at any time disable these cookies for free from the deactivation possibilities offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.

9.1. ” COOKIES “

A “cookie” is a small information file sent to the User’s browser and stored in the User’s terminal (eg computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet Service Provider, the User’s operating system, and the date and time of access. The Cookies do not risk in any case to damage the terminal of the User.

https://www.substancesactives.com/en is likely to process the information of the User regarding his visit to the Site, such as the pages consulted, searches carried out. This information allows https://www.substancesactives.com/en/ to improve the content of the Site, the navigation of the User.

Cookies facilitating the navigation and / or the provision of services offered by the Site, the User can configure his browser to enable him to decide whether or not he wishes to accept them so that Cookies are registered in the Website, the terminal or, on the contrary, that they be rejected, either systematically or according to their issuer. The User can also configure his browser so that the acceptance or rejection of Cookies are proposed to him from time to time, before a Cookie is likely to be registered in his terminal. https://www.substancesactives.com/en/ informs the user that, in this case, it may be that the functionality of its browser software is not all available.

If the User refuses the registration of Cookies in his terminal or his browser, or if the User deletes those who are registered there, the User is informed that his browsing and his experience on the Site may be limited. This could also be the case when https://www.substancesactives.com/en or one of its service providers can not recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and the country where the terminal appears to be connected to the Internet.

If applicable, https://www.substancesactives.com/en declines any responsibility for the consequences related to the degraded operation of the Site and the services possibly offered by https://www.substancesactives.com/en, resulting (i) from the refusal of Cookies by the User (ii) the impossibility for https://www.substancesactives.com/en to register or to consult Cookies necessary for their operation because of the choice of the User. For the management of Cookies and the choices of the User, the configuration of each browser is different. It is described in the help menu of the browser, which will indicate how the user can change his wishes for cookies.

At any time, the User may make the choice to express and modify his wishes regarding Cookies. https://www.substancesactives.com/en may also use the services of external service providers to help collect and process the information described in this section.

Finally, by clicking on the icons dedicated to Twitter, Facebook, Linkedin and Google Plus social networks appearing on the https://www.subformesactives.com/ website or in its mobile application and if the user has accepted the deposit of cookies by continuing to browse the Website or the mobile application https://www.substancesactives.com/, Twitter, Facebook, Linkedin and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only deposited on your devices if you consent to them, by continuing your navigation on the Website or the mobile application of https://www.substancesactives.com/en. At any time, the User may nevertheless reconsider his consent to https://www.substancesactives.com/ depositing this type of cookies.

Article 9.2. TAGS (“TAGS”) INTERNET

https://www.substancesactives.com/en may occasionally use Internet tags (also known as “tags”, or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them by default. intermediary of a specialist web analysis partner likely to be located (and therefore to store the corresponding information, including the IP address of the User) in a foreign country.

These tags are placed both in online advertisements allowing users to access the Site, and on the various pages of it.

This technology allows https://www.substancesactives.com/en/ to evaluate the visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information on visitors to the Site and other websites through these tags, compile reports on the activity of the Site to the attention of https://www.substancesactives.com/, and to provide other services related to the use of this one and the Internet.

10. Applicable law and jurisdiction.

Any dispute in connection with the use of the site https://www.substancesactives.com/en is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is conferred on the competent courts of France.